services
NOC as a service
Do you need highly-skilled & experienced engineers to guarantee
- round-the-clock infrastructure uptime;
- 24x7 infrastructure monitoring;
- 24x7 infrastructure maintenance;
- 24x7 infrastructure administration to ensure the high availability of critical business services?
Welcome to Profisea's centralized virtual facility, where experienced cloud experts monitor, manage and quickly respond to alerts if critical elements of your system fail.
- Availability
- Downtime reduction
- SLA metrics
Minimized downtime and the highest availability achieved
99.999% of network uptime, pledged by Profisea, secures business productivity and prevents the costs associated with network downtime and subsequent reputational losses. Profisea’s NOC ensures minimal network downtime by consistently backing up data guaranteeing your data can be recovered instantly with minimal loss, and remotely monitoring for network issues, identifying/processing/fixing everything that needs to be altered/streamlined/improved.
Improved security
Profisea’s experienced cloud professionals, including NOC specialists, DevOps engineers, and SRE engineers, monitor your network and quickly remedy any issues that arise. Profisea’s NOC operates 24x7x365, rain or shine, ensuring the performance of your environment runs functionally by proactively monitoring your cloud assets, thus terminating potential outages and service degradations.
Reduced costs
NOC as a service is more cost-efficient than a company hiring and deploying a professional NOC in-house team and handling all the costs. Profisea is a professional NOC service provider that shares OPEX-related fixed costs (not to mention already invested in opening NOC CAPEX) and, therefore, enables service at a lower cost compared to a customer operating an in-house NOC.
Our onboarding process
Preparation Profisea team carefully studies customers’ requirements and cloud infrastructure logic
Training NOC team staffing and running customer infrastructure training
Monitoring system NOC team enables Continuous Monitoring Systems leveraging Grafana, Prometheus, and Elasticsearch KibanaLens
Customer's site alerts Adjusting alerts as a part of the Continuous Monitoring pipeline
Alerting & escalation processes Arranging SLA, escalation flows, permissions
Alerting channels Designing escalation flows leveraging Jira, Confluence, Slack, Opsgenie, and Pingdom
Dry run Performing rehearsal scenarios, plus arranging regular system testing
If you’re ready to succeed, we are ready to help!
